Contact

Thank you for your interest in Growrica. If you have any questions, suggestions, or inquiries, you can contact us through the following channels. We will respond within 24-48 hours and provide professional support.
Customer Service Email (Preferred)
Email Address: service@growrica.com
Suitable for: Size inquiries, order inquiries, after-sales issues, product suggestions, partnership discussions, and other inquiries. Attaching images (such as order screenshots or product details) is recommended for more efficient problem resolution.
Website Message
Access: Go to the Growrica.com homepage, scroll down to the bottom of the page, click the "Contact Us" section, fill in your name, email address, question type, and details, and submit. We will respond to your email address.
Suitable for: Simple inquiries, feedback on your website experience, etc.
Notes
Order-related issues: Please include your "order number" in your communication (you can find it in the order confirmation email or in "My Orders" in your account) so that we can quickly locate your order information. Business Hours: Our customer service team handles inquiries 7 days a week (there may be slight delays on holidays, which will be announced on the website homepage).