Terms & Conditions

Welcome to growrica.com (hereinafter referred to as the "Website"). All purchases and service usage between Growrica (hereinafter referred to as "we") and you (hereinafter referred to as the "User") are subject to these Terms and Conditions (hereinafter referred to as the "Terms"). Please read these Terms carefully before using the Website. By browsing, placing an order, or registering an account, you are deemed to have understood and agreed to all of these Terms.
Account Usage Rules
You must be at least 18 years of age (or with the consent of your guardian) to register an account on this Website. When registering, you must provide true and accurate personal information (such as name, email address, and address). If this information changes, you must promptly update it. You will be solely responsible for any orders that are delayed or after-sales service issues caused by inaccurate information.
You are responsible for the security of your account password and may not lend your account to others. If you discover that your account has been compromised, you must immediately contact service@growrica.com to have it frozen. Otherwise, you will be responsible for any losses incurred from orders resulting from account theft.
Order Rules
After you submit an order on this website, an "Order Confirmation Email" will be generated. However, this email does not constitute a final order. We reserve the right to review your order within 24 hours (for example, to check inventory availability and address compliance). Once the review is approved, the order will be valid. If the review is unsuccessful, the order will be canceled and the payment will be refunded.
The price displayed on this website at the time you submit your order will be the price (including product price and shipping costs, excluding taxes. Taxes are collected by the payment platform or logistics provider in accordance with local regulations). If a system malfunction causes the displayed price to be incorrect, we reserve the right to cancel the order and provide you with an explanation.
If you need to modify your order after placing it (such as changing the delivery address or adding or removing items), please contact customer service before the order is approved. After the order is approved (shipping has been scheduled), modifications are not currently supported. You may request a return after receiving the product according to our "Return Policy."
Product Information
The bottoms product information displayed on this website (such as size, color, fabric, and fit) is based on the actual product. Due to factors such as shooting lighting and monitor color variability, slight differences may occur between the images and the actual product. These differences do not constitute quality issues and are not accepted as a reason for returns.
The product size chart is for reference only. Slight sizing discrepancies may occur between styles. If you have questions about sizing, we recommend contacting customer service before placing an order. We will provide professional sizing recommendations, but the final size selection is yours. Return shipping costs incurred due to size inappropriateness (not due to quality issues) are your responsibility.
Payment Rules
The payment methods supported on this website are those indicated on the checkout page (e.g., credit card, PayPal, etc.). You must pay through the payment methods specified by this website and must not use illegal payment methods. If an order is canceled after payment, we will refund the funds to your payment account within 3-7 business days. The specific arrival time is subject to the payment platform's regulations. You must ensure that your payment account has sufficient balance or credit. We are not responsible for orders that cannot be completed due to payment failures (such as insufficient balance or expired card) and reserve the right to cancel such orders.
Intellectual Property
The intellectual property rights of all content on this website (including but not limited to product images, text descriptions, logos, and design layouts) belong to Growrica. Any unauthorized reproduction, dissemination, modification, or commercial use by any entity or individual without our written permission will result in legal prosecution.
Disclaimer
We are not liable for service interruptions, order delays, or cancellations caused by force majeure (such as natural disasters, war, or public health emergencies), third-party service failures (such as logistics provider delays or payment institution system failures), or changes in laws and regulations. However, we will do our best to assist you in mitigating losses (such as assisting with shipping tracking and refund arrangements).
This website only sells bottoms products and is not responsible for any personal injury caused by product use (such as discomfort caused by improper wear). You should choose products based on your needs.
Modifications to Terms and Governing Law
We reserve the right to modify these Terms based on business developments or changes in laws and regulations. Modified terms will be posted on the "Terms & Conditions" page of this website and will take effect from the date of posting. Your continued use of this website will constitute your agreement to the modified terms.
These Terms, including their formation, interpretation, performance, and dispute resolution, shall be governed by U.S. law. Any dispute arising between you and us regarding these Terms shall first be resolved through friendly negotiation. If negotiation fails, the dispute may be brought in a court of competent jurisdiction in the United States.
Contact Us
If you have any questions regarding these Terms or encounter any problems using this website, please email service@growrica.com and we will provide you with necessary assistance.